Alberta, Canada
DS

/dashboard/public/engagement/

Engagement

channel performance funnel • interaction queue

single viewpublic

3.0M

Total Engagements

68%

Response Rate

45%

Sentiment

45.2M

Total Reach

4.2hours

Avg Response Time

78%

Satisfaction Rate

92%

Resolution Rate

Channel Performance

  • Channel Performance

  • Email

    45,000 • Sent/Visits • 28,350 • Opened/Engaged • 12,450 • Clicked/Shared • 125,000 • Sent/Visits • 67,890 • Opened/Engaged • 23,450 • Clicked/Shared • 892,000 • Sent/Visits • Opened/Engaged • 42% • Clicked/Shared • 2,450 • Sent/Visits • 3,200 • Opened/Engaged • Clicked/Shared • 12,500 • Sent/Visits • Opened/Engaged • Clicked/Shared

Email

  • Email

    63% rate

  • 45,000

    45,000 • Sent/Visits • 28,350 • Opened/Engaged • 12,450 • Clicked/Shared

Social Media

  • Social Media

    54% rate

  • 125,000

    125,000 • Sent/Visits • 67,890 • Opened/Engaged • 23,450 • Clicked/Shared

Website

  • Website

    58% rate

  • 892,000

    892,000 • Sent/Visits • Opened/Engaged • 42% • Clicked/Shared

Events

  • Events

    77% rate

  • 2,450

    2,450 • Sent/Visits • 3,200 • Opened/Engaged • Clicked/Shared

Town Halls

  • Town Halls

    82% rate

  • 12,500

    12,500 • Sent/Visits • Opened/Engaged • Clicked/Shared

Recent Interactions

  • Recent Interactions

  • Email

    From: John Smith • Jan 26, 2026 • From: @Albertan2026 • Jan 26, 2026 • From: Calgary Chamber • Jan 25, 2026 • From: Mary Johnson • Jan 25, 2026

Healthcare concerns in rural Alberta

  • Email

    Responded

  • View

    Jan 26, 2026

Question about carbon tax

  • Social

    Pending

  • View

    Jan 26, 2026

Speaking engagement request

  • Event

    Scheduled

  • View

    Jan 25, 2026

Education funding concerns

  • Letter

    Under Review

  • View

    Jan 25, 2026

Response Metrics

  • Response Metrics

  • 4.2 hours

    4.2 hours • Avg Response Time • 78% • Satisfaction Rate • 92% • Resolution Rate

Top Performing Content

  • Top Performing Content

  • Video

    Healthcare Announcement Video • Views: 1.2M • Eng: 8.5% • Weekly Update Newsletter • Views: 67% • Eng: 24% • Sovereignty Act Q&A • Views: 8920 • Eng: 23450